Conduct Orientation and Training (Level 4)

Course code

SKU: TGS-2020506118 Category:


Course Fee
$925.41 (incl 9% GST)

Course Fee Payable by:

  • Singapore citizens 40 years old & above - $331.11
  • Singapore citizens 21-39 years old - $500.91
  • Singapore citizens below 21 years old - $925.41
  • Singapore permanent residents 21 years old & above - $500.91
  • Non-Singaporeans/Foreigners - $925.41

Course Content/Description

  • Create orientation and training plans, after determining needs and objectives
  • Conduct orientation and on-the-job trainings and create positive learning environments
  • Adapt orientation and/or training to meet learning styles
  • Seek feedback from participants
  • Assess the impact of training towards change in actual performance
  • Adjust training and orientation plans in accordance with organisational procedures and recipes, food and workplace safety and health requirements

Course Objective
This skill describes the ability to conduct orientations, plan training sessions, conduct and evaluate trainings.

Learning Outcomes

  • Analyse the purpose of orientation and training sessions
  • Compile orientation and training checklists
  • Discuss the impact of successful orientation and/or training on business operations
  • Discuss the concept of adult learning principles and individual learning styles
  • Examine the techniques for delivering training material
  • Examine the technique of getting feedback from participants
  • Discuss the purpose and importance of performance evaluations
  • Outline different forms of evaluation
  • Analyse the importance of using demonstrations to enhance learning

Course Duration
16 Hours (15 Hours Training, 1 Hour Assessment)

Mode of Delivery


  • Written Assessment (Case Study)
  • Written Assessment (Short Answer and Direct Questions)

Upon successful completion of the course and passing all assessments, participant will be awarded with a Statement of Attainment (SOA) by SSG.

Trainer to Learner Ratio

Attendance Requirement

  • Minimum attendance requirement: 75%
  • All learners are strongly encouraged to have full attendance for all classes unless there are unforeseen circumstances, e.g. due to medical reasons where documentary proof can be provided.

Entry Requirements

  • Age Group: 18 to 60 years old
  • Work Experience: 2 years and above
  • Highest Educational Level: Secondary and above
  • Written Language: English (Workplace Literacy (WPL) Level 4)
  • Spoken Language: English (Workplace Numeracy (WPN) Level 4)

Career Opportunities/Job Roles

  • Trainer
  • Event Organizer
  • Supervisor
  • HR Personnel

Who Should Attend
Executives, Supervisors, Team Leaders and Managers


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Important: Online purchase of WSQ courses is only applicable to self-sponsoring individuals. Companies interested in our WSQ courses may contact us at [email protected].

What codes mean
  • SG >= 40 – Singapore citizen 40 years old & above
  • SG 21-39 – Singapore citizen 21-39 years old
  • SG < 21 – Singapore citizen below 21 years old
  • PR >= 21 – Singapore permanent resident 21 years old & above
  • Foreigner – Non-Singaporean
Payment modes

You can choose to pay by:

  • PayNow
  • Cheque – note: cheque is to be made in Singapore
  • SkillsFuture Credit – applicable only to eligible self-sponsored learners
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