Contact us

Have questions?

Read our FAQ

Where and how can I make enquiries?

You can reach us at 6542 8851 or send us email to [email protected]. We are open from Mondays to Saturdays 9:00 a.m.-6:00 p.m., close on Sunday and public holidays.

How do I make my SkillsFuture claim (WSQ courses)?

Visit MySkillsFuture and log in via SingPass to facilitate the deduction of your SkillsFuture credits.

How do I check if I have sufficient SkillsFuture Credits (SFC)?

Visit MySkillsFuture and log in via SingPass to check your SFC Balance.

What is the WSQ course completion requirements?

Upon successful completion of the course of the course and passing all assessments, participants will be awarded with a Statement of Attainment (SOA) by SSG.

What certificate can I get after completing WSQ courses?

After completing the course, you will be awarded an SSG/WSQ Cert (Statement of Attainment) within 3 weeks, can be downloaded from MySkillsFuture.

Trainees who are Singapore Citizens and Permanent Residents can log in to MySkillsFuture portal using Singpass to download their e-Certs. Trainees who are foreigners without Singpass can approach us to get your e-Certs.

Can I pay in cash on the day of the class itself?

We do not accept cash. The reservation of class will be considered successful once payment has been completed.

When will I know if the course that I have applied for is confirmed?

For Self/Individual Registration:
To complete the online registration process, payment has to be made for the applied course. You will receive an acknowledgement email (based on the email address indicated during registration) and/or a confirmation email once the course is confirmed and course fee has been paid.

For Employer Registration:
Company’s person-in-charge who has completed the registration on your behalf will receive a confirmation email from us. Please show this confirmation email on the first day of your course.

How to change the course date after made payment?

Please write to [email protected] for request of date change. Once you have received the course confirmation there is an admin fee for reschedule to change the date.

What if I am late or absent for my course?

All learners are expected to be punctual for all courses at all times. Latecomers (more than 30 mins) will be considered absent. Please arrange with our staff to attend the next available class, where an admin fee for absence will be applicable.

The minimum attendance requirement is 75%. All learners are strongly encouraged to have full attendance for all classes unless there are unforeseen circumstances, e.g., due to medical reasons where documentary proof can be provided.

Why do I need to have SingPass to attend the government funded course?

From 1 Oct 2023, Skillsfuture Singapore (SSG) has made it mandatory to use e-attendance via SingPass as the default mode of attendance-taking for WSQ courses. You must have a SingPass App on the mobile phone with an active SingPass account before the course start date.

You can register instantly with Singpass Face Verification. Refer to this official SingPass registration guide. The SingPass App can be downloaded at this SingPass page.

What funding available for WSQ Courses (ICASTEC)?

Most WSQ courses are applicable to SSG Course Fee Funding and SkillsFuture Credit. UTAP Funding may also be applicable to selected courses.

What are the available payment methods?
  • PayNow
  • SkillFuture Credit (for WSQ courses)
  • Debit/credit card

We do not accept cash payments. Company sponsored trainees are not allow to pay using SkillFuture Credit.

How do I edit my personal/company details?

Please drop an email to [email protected] with changes to be made.

Speak with us

+65 6542 8851

Request callback via online form

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How to get to class?

Our location

141 Cecil Street, #03-01 Tung Ann Association
Singapore 069541


Nearest MRT station:
Tanjong Pagar MRT (East-West Line)
Exit the station at Exit K

By bus

Nearest bus stop:
Bus Stop 03151, opposite GB Building
Bus numbers: 57, 131, 167, 186, 400, 970

By car

Nearest carparks:

  • GB Building carpark
  • Peck Seah Street Car Park
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