WSQ F & B Service Modules

       

Intake for Food & Beverage Service

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Maintain Safe and Secure Working Environment

  • Maintain Safe Work Environment
  • Lift objects Safely
  • Use Equipment Safely
  • Follow Directions for Handling Hazardous Materials

Prepare for Service (Mise en Place)

  • Check Set Up of Outlet
  • Prepare Mise en Place for Service
  • Set Tables

Interact with Guests

  • Maintain Professional Appearance and Attitude
  • Provide Quality Service
  • Address Concerns

Maintain Food and Beverage Service Environment

  • Maintain Safe Work Environment
  • Lift Objects Safely
  • Use Equipment Safely
  • Follow Direction By Handling Hazardous Material

Food Hygiene

  • Maintain Personal Hygiene
  • Maintain Food Preparation and Service Utensils and Equipments
  • Prepare Food Safety
  • Handle Food Safety
  • Store Food Safety

Prepare Non-Alcoholic Beverage

  • Set-up and prepare non alcoholic beverages
  • Reconstitute beverage mixes
  • Brew Coffee
  • Prepare Tea

Process Payment

  • Set-up cash stations
  • Issue bills to guests
  • Process payments
  • Correct errors
  • Close out cash stations

Programme Calendar 


Programme

Duration

Fee (before GST)

Jun

Jul

Aug

Sep

*WSQ Food Hygiene

 

 

7

5

2

6

1 day

$145

15

13

10

14

 

 

24

22

19

23

WSQ Maintain Safe & Secure Working Environment

 

 

 

 

 

 

2 days

$380

8 & 9(FA)

6 & 7(FA)

3 & 4(FA)

7 & 8(FA)

 

 

 

 

 

 

*WSQ Interact with Guest

 

 

 

 

 

 

1 day

$150

10

8

5

9

 

 

 

 

 

 

WSQ Maintain Food & Beverage Production Environment

 

 

 

 

 

 

2 days

$490

21 & 22(FA)

19 & 20(FA)

23 & 24(FA)

20 & 21(FA)

 

 

 

 

 

 

WSQ Prepare Mise-en-place

 

 

 

 

 

 

2 days

$390

23 & 24(FA)

21 & 22(FA)

25 & 26(FA)

22 & 23(FA)

 

 

 

 

 

 

WSQ Maintain Quality Control Procedures

 

 

 

 

 

 

2 day

$420

28 & 29(FA)

26 & 27(FA)

17 & 18(FA)

27 & 28(FA)

 

 

 

 

 

 

WSQ prepare Vegetables,Fruits,Nuts & Mushroom

 

 

 

 

 

 

3 days

$480

16, 17, 18(FA)

14, 15, 16(FA)

11, 12, 13(FA)

15, 16, 17(FA)

 

 

 

 

 

 

WSQ Maintain Food & Beverage Service Environment 

 

 

 

 

 

 

1 day

$250

11

9

6

3

 

 

 

 

 

 

WSQ Prepare for Service

 

 

 

 

 

 

1 day

$250

14

12

16

13

 

 

 

 

 

 

WSQ Process Payment

 

 

 

 

 

 

2 days

$240

2 & 3(FA)

28 & 29(FA)

30 & 31(FA)

29 & 30(FA)

 

 

 

 

 

 

WSQ Prepare Non-Alcoholic Beverages

 

 

 

 

 

 

1 day

$350

25

23

27

24

 

 

 

 

 

 

*Same Day Assessment
FA (Final Assessment)

With effect from 1 Dec 08, the Singapore Workforce Development Agency (WDA) had revised the absentee payroll (AP) funding for SPUR-approved programmes.  Please refer to Table 1 below

Table 1. Revision in Absentee Payroll Funding Rates for SPUR Programmes
w.e.f. 1 Dec 08

 

Employees aged 40 years & above with "A" levels & below qualifications

Other employees

AP for training during working hours

90% of hourly basic salary * (capped at $6.80 per trainee-hour)

80% of hourly basic salary * (capped at $6 per trainee-hour)

(i) AP for training outside working hours

90% of hourly basic salary * (capped at $6.80 per trainee-hour)

80% of hourly basic salary * (capped at $6 per trainee-hour)

(ii) Mandatory AP top-up by employer for training outside working hours

Balance 10% of hourly basic salary * (capped at $0.70 per trainee-hour)

Balance 20% of hourly basic salary * (capped at $1.50 per trainee-hour)

Total AP receivable by employees for training outside working hours, i.e. (i) + (ii)

100% of hourly basic salary * (capped at $7.50 per trainee-hour)

100% of hourly basic salary * (capped at $7.50 per trainee-hour)


^ Applicable for selected courses only.

* With effect from 9 Mar 09, companies can include allowances that are subject to CPF contributions, such as shift allowance, except for overtime pay. You may refer to CPF website for the list of allowances that are subject to CPF contributions.

*Information is subject to changes without prior notice



About SPUR

SPUR or Skills Programme for Upgrading and Resilience, is an enhanced financial support scheme developed by the Singapore Workforce Development Agency (WDA) in consultation with tripartite partners, Ministry of Manpower and National Trade Union Congress (NTUC) and the Singapore National Employers Federation (SNEF).

Employers and workers will pay lower course fee and receive higher absentee payroll subsidy under SPUR when they send their staff to or attend SPUR Courses delivered by approved providers. The enhanced funding support will be in place for 2 years from 1 Dec 2008.

 

 

 
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